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Refund Policy

No Refund Policy:

Thank you for choosing our products and services. We strive to provide you with the best quality apparel, MP4 downloads, mentoring courses, and conference tickets. However, please note that all sales are final, and we do not offer refunds or exchanges for any reason except as outlined below.

1. Damaged or Defective Products:
In the event that you receive a damaged or defective product due to our negligence, we will gladly replace it at no additional cost to you. To qualify for a replacement, please notify us within 10 days of receiving the product, providing detailed information and supporting evidence (such as photographs) of the damage or defect. We will assess the situation and, if deemed valid, arrange for a replacement to be sent to you promptly.

2. Exchanges:
We do not offer exchanges for any of our products, including apparel, MP4 downloads, mentoring courses, or conference tickets. Please ensure that you carefully review all product details, including size charts, specifications, and compatibility requirements, before making a purchase.

3. Shipping Damages:
While we take utmost care in packaging and shipping your products, we do not accept liability for any damages that may occur during the shipping process. Once the product leaves our premises and is handed over to the shipping carrier, any damages or losses become the responsibility of the carrier. However, we will assist you in filing a claim with the carrier if necessary, and if the claim is approved, we will replace the damaged product as per section 1 of this policy.

By making a purchase from our website or participating in our events, you acknowledge and agree to the terms of this no refund policy. It is your responsibility to review and understand these terms before completing your purchase.

If you have any questions or concerns regarding this policy, please contact our customer support team for assistance. We appreciate your understanding and cooperation 

Samantha Ministries

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